rockport boots

Shipping & Returns

Your rights to return goods are protected under the Directive on distance selling within the EU.

You have the right to cancel the purchase and return the item within 7 days for a full refund, excluding shipping costs. Do this by contacting us via email or phone within 24 hours of your order by quoting the order number supplied to you. The refund will be made within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you need to take a post adequate insurance to cover their value. This cancellation does not affect your rights when we are required - for example, if goods are faulty or incorrectly set.

All returned goods must be in salable condition in their original packaging.

These conditions will apply to your order. We may change our terms and conditions at any time, so do not assume that it will be the same conditions apply in the future.

None of these conditions affect your rights and these are not diminished in any way. If a term is deemed invalid under applicable law or rule is that the term is automatically omitted from the terms and conditions is absolutely necessary to follow the law and without affecting the validity or enforceability of the remainder.
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